Your privacy matters to are999. This policy explains exactly what personal information we collect, why we collect it, how we protect it, and what rights you have over your own data as a player on our platform.
Before you read the full policy, here is what we promise every player on the are999 platform
All personal information and payment data stored on are999 is encrypted. We use industry-standard security protocols to protect every account from unauthorised access.
are999 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data exists to make your experience on our platform better — nothing else.
are999 players can request a copy of their data, ask for corrections, or request deletion at any time by contacting our support team. You are always in control.
are999 only collects the personal information that is genuinely necessary to operate your account, process your payments, and comply with legal requirements. Nothing extra.
are999 – trusted by players across Pakistan for secure and private online gaming
Please read this policy carefully. By registering for an are999 account, depositing funds, or using any part of the are999 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the platform.
This Privacy Policy explains how are999 collects, uses, stores, and protects the personal information of players who register and use the are999 online gaming and betting platform, accessible at are999.app.
are999 is committed to protecting your privacy. We understand that Pakistani players value the security of their personal information, and we take our responsibilities as a data controller seriously. This policy is written in plain language so that every are999 user — regardless of technical background — can understand exactly how their data is handled.
This policy should be read alongside our Terms and Conditions, which govern your use of the are999 platform more broadly. Together, these two documents set out the full framework of your relationship with are999.
are999 is an online gaming and betting platform operated for Pakistani players. The platform offers sports betting (including PSL cricket and football), live casino games, Teen Patti, jackpot slots, and fishing games — all denominated in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, are999 acts as the data controller for the personal information collected from registered players and visitors to the are999 website and mobile platform. If you have any questions about how we process your data, you can reach us at support@are999.app.
are999 collects only the personal information that is necessary to provide you with a safe, functional, and enjoyable gaming experience. The categories of data we collect include:
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (when verification is required) | At registration or KYC verification |
| Contact Data | Mobile phone number, email address | At registration |
| Financial Data | Easypaisa/JazzCash mobile wallet number, bank account details (for IBFT), card details (for Visa/MC transactions) | When depositing or withdrawing |
| Transaction Data | Deposit history, withdrawal history, bet history, game session records | Continuously during platform use |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically when using the platform |
| Usage Data | Pages visited, games played, features used, time spent on platform | Automatically during platform use |
| Communications Data | Support chat transcripts, emails sent to are999, complaint records | When you contact us |
are999 does not collect special category personal data (such as health, political opinions, or biometric data) unless specifically required by law or regulation and notified to you separately.
are999 collects personal data through several channels:
are999 uses the personal data we collect for the following purposes. We only use your data where we have a lawful basis to do so (see Section 6).
are999 will never use your personal data for purposes that go beyond what is described in this Privacy Policy without first notifying you and, where required, obtaining your consent.
are999 processes your personal data on the following legal bases:
are999 does not sell your personal data. We share personal information only in the circumstances described below, and only to the extent necessary for the specific purpose.
are999 never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. Your data is used to run the are999 platform — not to generate revenue from advertising.
are999 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
Despite our best efforts, no online platform can guarantee absolute security. If you believe your are999 account has been compromised, please contact us immediately at support@are999.app so we can take protective action.
are999 retains personal data only for as long as necessary for the purposes outlined in this policy, including to satisfy legal, accounting, and reporting requirements.
When personal data is no longer required for the purpose for which it was collected and no legal obligation requires its retention, are999 will securely delete or anonymise it.
are999 uses cookies and similar tracking technologies on its website and mobile platform. A cookie is a small text file placed on your device when you visit a website. Cookies help us provide a better experience and allow the platform to function correctly.
The types of cookies used by are999 include:
When you first use the are999 platform, you will be shown a cookie consent notice. You can choose to accept or decline non-essential cookies at that point. You can also manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will affect the functionality of the are999 platform.
As an are999 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@are999.app. We will respond to all valid requests within a reasonable timeframe.
The are999 platform is strictly for adults aged 18 and over. are999 does not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data and close the associated account without delay.
If you are a parent or guardian and believe that a person under 18 has registered on are999 using false information, please contact us immediately at support@are999.app. We will investigate and act on all such reports as a matter of priority. are999 takes the protection of minors extremely seriously and has no interest in serving underage players.
We strongly encourage parents and guardians who share devices with children to use parental control software to prevent access to the are999 platform and similar sites.
are999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the structure of the platform. When we make material changes, we will update the "Last Updated" date at the top of this page.
For significant changes that affect how we use your personal data in ways that differ materially from what was described when you first registered, are999 will notify you directly — by email to the address registered on your account, or by a prominent notice when you next log in to are999.
We encourage you to review this Privacy Policy periodically to stay informed about how are999 protects your data. Continued use of the are999 platform after any update to this policy constitutes your acceptance of the revised version.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to make a complaint about how are999 has handled your personal information, please contact us:
If you have contacted are999 and are not satisfied with the response you have received regarding a data protection matter, you may have the right to make a complaint to the relevant data protection authority in your jurisdiction. We would, however, always encourage you to contact are999 directly in the first instance so we have the opportunity to address your concern.
For questions specifically about responsible gaming tools such as deposit limits, self-exclusion, or session reminders, please visit the Responsible Gaming page or contact our support team directly. Your gaming wellbeing is as important to us as your data privacy.
Every registered are999 player has the following rights over their personal data — free of charge
You can request a full copy of the personal data that are999 holds about you at any time. We will provide this within 30 days of receiving your request at support@are999.app.
If any personal data we hold about you on are999 is inaccurate or incomplete, you have the right to have it corrected. Contact our support team and we will update your records promptly.
In certain circumstances, you can request that are999 delete your personal data. Note that we may be required to retain some data for legal compliance reasons even after account closure.
You can ask are999 to restrict the processing of your personal data in certain situations — for example, while a dispute about the accuracy of your data is being resolved.
Where technically feasible, you can request your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
You have the right to object to are999 processing your personal data where we rely on legitimate interests as the legal basis — for example, for direct marketing communications.
To exercise any of these rights, email support@are999.app with your request. We respond to all data rights requests within 30 days.
are999 – secure online casino and sports betting for players across Pakistan
When Pakistani players register on are999, they are sharing some of their most sensitive personal information — their name, their mobile number, their financial details. That is a significant act of trust, and are999 takes it seriously. Privacy is not an administrative box-tick for us. It is a genuine obligation to every player who chooses to use our platform.
The gaming and betting industry handles more personal and financial data than most other online sectors. Every deposit, every bet, every withdrawal leaves a data trail. are999 is committed to handling that trail responsibly. We collect only what we need, we protect it rigorously, and we never use it in ways that would harm or exploit our players.
One thing that frustrates players at some online gaming platforms is discovering that their data has been passed on to third-party marketing companies — leading to unwanted messages, calls, and emails. are999 has a clear policy on this: we do not sell, rent, or pass your personal data to any advertiser, marketing company, or data broker. The data you give are999 is used to operate your account and improve the platform you use. Full stop.
Financial data deserves particular attention. When you make a deposit via Easypaisa or JazzCash, or request a withdrawal via IBFT, are999 handles your payment information in accordance with the standards set by our payment processing partners. Card details for Visa and Mastercard transactions are never stored on are999's own servers — they are processed by the payment processor directly and only tokenised references are retained. This significantly reduces the risk to you in the event that our systems were ever targeted by a third party.
are999 also has responsibilities under anti-money laundering (AML) regulations that require us to collect and retain certain data about our players' identities and transactions. We fulfil these obligations carefully and in good faith — not to be intrusive, but because they are a genuine legal requirement and because they protect all players on the platform from the harm that financial crime can cause. We appreciate that being asked for identity documentation can feel inconvenient, but it is an important part of running a trustworthy platform that Pakistani players can rely on long-term.
Questions about your privacy? Contact our support team at support@are999.app at any time. For responsible gaming tools and player protection, visit Responsible Gaming. 18+ only.
are999 – mobile gaming with full data privacy protection across Pakistan
Your personal data is protected, your payments are secure, and your winnings are paid in PKR within minutes. are999 was built for Pakistani players who deserve a platform that respects their privacy as much as it values their entertainment. Join free today — registration takes under two minutes.