Terms and Conditions – are999 Online Gaming Pakistan

01Acceptance of Terms

By accessing or using the are999 website, mobile platform, or any of its services — including sports betting, live casino, jackpot slots, fishing games, Teen Patti, and all other game categories — you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

These terms apply to all registered users of are999 and to any person who accesses the platform even without registering. If you access are999 on behalf of another person, you represent that you have the authority to bind that person to these terms.

are999 reserves the right to update these Terms and Conditions at any time. When we do so, we will update the "Last Updated" date at the top of this page. It is your responsibility to check this page periodically. Your continued use of are999 after any change constitutes acceptance of the new terms.

02Eligibility & Age Requirements

The are999 platform is intended for adults only. You must be at least 18 years of age to register, deposit, or participate in any game or betting activity on are999. By registering, you confirm that you are 18 or older.

are999 takes age verification seriously. We may request documentary proof of age at any point. If a player is found to be under 18, their account will be closed immediately, all pending bets will be voided, and any balance — including deposited funds, winnings, and bonus amounts — may be withheld or returned at are999's discretion in compliance with applicable regulations.

• You must be at least 18 years of age at the time of registration.
• You must not be accessing are999 from a jurisdiction where online gaming is prohibited.
• You must be acting on your own behalf and not as an agent for a third party.
• You must not be listed on any self-exclusion register that applies to the are999 platform.

03Account Registration

To use the full features of are999 — including depositing funds, placing bets, and claiming bonuses — you must register for an account. Registration is free and open to eligible individuals in Pakistan.

When registering, you agree to provide accurate, complete, and up-to-date information. You must not use false information, someone else's identity, or a fictitious name. are999 may verify your information at any time and may request supporting documentation including a valid CNIC, proof of address, or payment method verification.

• One account per person: Each individual is permitted to hold only one are999 account. Duplicate accounts are a breach of these terms and will result in both accounts being terminated.
• Account security: You are responsible for maintaining the confidentiality of your are999 login credentials. You must not share your password with any other person.
• Notification of compromise: If you suspect that your are999 account has been accessed without your permission, you must notify us immediately at support@are999.app.
• Account inactivity: Accounts that have been inactive for 12 consecutive months may be subject to an administrative fee or account closure, as notified by are999.

are999 reserves the right to decline any registration application or to close any account at its absolute discretion, including where we believe the applicant has provided false information or where the registration conflicts with our responsible gaming obligations.

04Deposits & Payment Methods

All financial transactions on are999 are conducted in Pakistani Rupees (PKR). are999 accepts deposits via the following approved payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit and credit cards.

The minimum deposit on are999 is Rs 500. There is no upper limit on deposits, though are999 may request source of funds documentation for large deposits as part of its anti-money laundering compliance procedures.

• Deposits are credited to your are999 wallet instantly for Easypaisa and JazzCash, and within one working day for IBFT transfers.
• are999 does not charge any fee for standard deposits. However, your bank or mobile wallet provider may apply their own charges.
• Funds deposited on are999 may only be used for gaming and betting activities on the platform.
• are999 does not accept deposits from third parties. All deposits must come from a payment method registered in your own name.
• Deposits made in error cannot always be reversed. Contact support@are999.app as soon as possible if you have made an incorrect deposit.

05Withdrawals

are999 is committed to processing withdrawals promptly. Withdrawal requests to Easypaisa and JazzCash are typically completed within three minutes of approval. IBFT withdrawals to bank accounts are processed within one working day.

The minimum withdrawal amount from are999 is Rs 500. There is no withdrawal fee charged by are999 on any payment method.

• Withdrawals can only be made to a payment method that has been used to deposit to your are999 account or that has been verified as belonging to you.
• are999 may request identity verification (KYC) documentation before processing withdrawal requests, particularly for first-time withdrawals or large amounts.
• Bonus funds that have not completed their wagering requirements cannot be withdrawn.
• are999 reserves the right to delay or withhold a withdrawal while an investigation into potential fraud, bonus abuse, or rule violations is ongoing.
• Withdrawal requests submitted on public holidays may experience slight delays.

If you have not received your withdrawal within the stated timeframe, please contact are999 support with your withdrawal reference number. We resolve the vast majority of withdrawal queries within 30 minutes during business hours.

06Bonuses & Promotions

are999 regularly offers bonuses and promotions to new and existing players. These include welcome bonuses, deposit match bonuses, cashback offers, free spins, and seasonal promotions. Each promotion is subject to its own specific terms, which are published alongside the offer.

General bonus terms that apply to all are999 promotions unless otherwise stated:

• Wagering requirements: Most bonuses carry a wagering requirement — an amount you must bet before bonus winnings become withdrawable. The specific requirement is stated in each promotion's terms.
• One bonus per player: Unless explicitly stated otherwise, each player may claim each promotion once. Attempting to claim a promotion multiple times using the same or duplicate accounts is considered bonus abuse.
• Expiry: Bonus funds and free spins expire within the timeframe stated in the promotion. Expired bonuses are removed from accounts without notice.
• Minimum deposit: Welcome and deposit match bonuses typically require a minimum deposit of Rs 500 to activate.
• Game restrictions: Some bonus funds may only be used on specific game categories. This will be stated in the promotion details.
• Misuse: are999 reserves the right to cancel any bonus and void associated winnings if we determine that a player has abused or exploited a promotion in any way, including through the use of betting patterns designed to circumvent wagering requirements.

07Sports Betting Rules

The following rules apply to all sports betting activity on are999, including PSL cricket betting, football betting, and all other sports markets offered on the platform.

• Bet acceptance: All bets are subject to acceptance by are999. We reserve the right to decline or limit any bet without providing a reason.
• Minimum and maximum stakes: Minimum and maximum stakes per bet are displayed in the betting interface. These limits may vary by market and are subject to change.
• Void bets: Bets may be voided in circumstances including event cancellation, incorrect odds, market suspension, or where a result cannot be determined. Voided bets are returned as stake to your are999 wallet.
• In-play betting: In-play bets are accepted at the current live odds at the time of acceptance. If the bet is placed after the relevant event has concluded, it will be voided.
• Match integrity: are999 monitors all betting activity. Bets placed on events where match-fixing or sporting irregularity is suspected may be withheld pending investigation.
• Errors in odds: If a bet is accepted at an obviously incorrect price due to a technical or human error, are999 reserves the right to cancel the bet and return the stake.
• PSL specific rules: All PSL betting on are999 follows standard cricket betting rules. In the event of a DLS (Duckworth-Lewis-Stern) affected match, official competition results are used to settle bets.

08Casino, Slots & Game Rules

All casino games, jackpot slots, fishing games, Teen Patti, and live dealer games on are999 operate using certified random number generators (RNGs) or live dealing procedures. Game outcomes are determined independently of are999 and cannot be influenced by the platform or by players.

• The rules of each individual game are available within the game itself. Players are responsible for understanding the rules before wagering real money.
• Malfunctions in any game — including disconnections, software faults, or display errors — void all pays and plays affected by the malfunction. are999 will return affected stakes where possible.
• Progressive jackpot wins are subject to verification before payment. are999 reserves the right to verify the legitimacy of any jackpot win before crediting the amount.
• Fishing game outcomes are governed by the game developer's RNG. The fish displayed on screen are visual representations of outcomes generated by the RNG — they cannot be predicted or manipulated.
• Live casino games are subject to additional rules provided by the live dealer game provider. In the event of a dispute involving a live game, footage from the live stream will be reviewed.

09Responsible Gaming

are999 is committed to providing a safe and responsible gaming environment. We believe that gambling should be an enjoyable form of entertainment, and we take our duty of care to players seriously.

• Deposit limits: Players can set daily, weekly, or monthly deposit limits on their are999 account at any time via account settings or by contacting support.
• Session limits: Time reminder notifications can be activated to alert players after a set period of play.
• Self-exclusion: Players who feel they need a break from gaming can request a self-exclusion for a chosen period. During self-exclusion, the player's account is suspended and cannot be reopened until the exclusion period ends.
• Reality checks: are999 may prompt players who have been playing for extended periods with information about their session duration and losses.
• Under-18 protection: are999 strongly encourages parents and guardians to use parental control software if they believe a minor may access a shared device used to access the platform.

If you think gambling is becoming a problem for you or someone you know, please visit our Responsible Gaming page for full details of support tools and resources available through are999.

10Prohibited Conduct

The following actions are strictly prohibited on are999 and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account on are999, whether under your own name or using another person's identity.
• Using automated software, bots, scripts, or any artificial means to place bets or interact with games on are999.
• Abusing bonus offers through coordinated play, arbitrage strategies, or any other method designed to circumvent wagering requirements.
• Attempting to access or interfere with the are999 platform's code, systems, or security infrastructure.
• Using are999 for any form of money laundering, fraud, or other financial crime.
• Colluding with other players in any are999 game, including live casino and multiplayer fishing games.
• Providing false information during registration, verification, or at any other point in your use of are999.
• Accessing are999 from a jurisdiction where online gaming is prohibited, while misrepresenting your location.

are999 employs sophisticated fraud detection systems and cooperates with payment processors, game providers, and relevant authorities to investigate and act on suspected prohibited conduct.

11Privacy & Data Protection

are999 collects and processes personal data in accordance with our Privacy Policy. By using are999, you consent to the collection and use of your personal information as described in that policy.

Key points regarding your data and privacy on are999:

• Your personal data is encrypted and stored securely. are999 does not sell personal data to third parties.
• are999 may share your data with payment processors, game providers, and regulatory bodies as necessary to operate the platform and comply with legal obligations.
• You have the right to request a copy of the personal data are999 holds about you by contacting support@are999.app.
• are999 uses cookies and similar tracking technologies. By using the platform, you consent to this use as described in our Privacy Policy.

For full details of how are999 handles your personal information, please read our Privacy Policy.

12Limitation of Liability

To the fullest extent permitted by applicable law, are999 and its operators, directors, employees, and agents shall not be liable for:

• Any loss of profits, winnings, data, or other indirect or consequential loss arising from your use of the are999 platform.
• Any interruption, suspension, or termination of the are999 service, whether or not caused by a factor within are999's control.
• Technical malfunctions, internet connectivity issues, or device-related problems that affect your ability to access or use are999.
• Any loss resulting from your failure to keep your account credentials secure.
• Delays in payment processing caused by third-party payment providers.

are999's total liability to any player in respect of any claim arising from the use of the platform shall not exceed the amount deposited by that player in the relevant transaction period, subject to applicable law.

13Amendments to These Terms

are999 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, are999 will update the "Last Updated" date at the top of this page and may notify players via email or in-platform notification where we consider the change to be significant.

It is your responsibility to check these terms regularly. Continued use of the are999 platform after any amendment constitutes your acceptance of the updated terms. If you do not accept a change, you should cease using are999 and, if you have a balance, contact support to arrange its return subject to the terms applicable at the time.

14Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with applicable law. In the event of any dispute arising from your use of the are999 platform, we encourage you to contact our support team in the first instance, as the vast majority of queries can be resolved quickly and informally.

If a dispute cannot be resolved informally, the parties agree to attempt resolution through a formal written complaints process. Details of the complaints process are available by contacting support@are999.app.

are999's decision on any dispute relating to game outcomes, bonus eligibility, or account activity shall be final and binding once all internal review procedures have been completed, subject to applicable legal rights.

15Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your are999 account, please contact our support team:

• Email: support@are999.app
• Live Chat: Available seven days a week via the are999 platform
• Response time: We aim to respond to all email queries within 24 hours, and live chat queries are typically answered within five minutes

For queries about responsible gaming tools, self-exclusion, or deposit limits, please visit our Responsible Gaming page or contact support directly. For details about your personal data, visit our Privacy Policy.